Arrival time is a terrible priority system

Prioritize important emails.
Clear the noise.

Mailtwine is an AI email prioritization tool that automatically surfaces VIPs, deadlines, leads, and customer issues first — with the reasons visible.

Sign up free See the full triage loop →

// THE IMPORTANT THREAD IS ALWAYS ON TOP

The problem

117 emails a day, zero built-in order.

Microsoft's Work Trend Index puts the average worker at 117 emails a day — and an inbox sorts them by arrival time, not consequence. Email prioritization software reorders that flood by what actually needs you first: the VIP, the deadline, the lead, the customer issue.

Email triage softwareHow to triage email
What rises

Four kinds of mail you can't afford to miss

Mailtwine's AI email prioritization watches for the messages where a slow answer costs real money or trust.

VIPs & key customers

Your most important senders are recognized and never queue behind newsletters.

Deadlines & SLAs

Time-bound threads get flags that tighten as the clock runs down.

New leads

Inbound interest is flagged as revenue, not filed as correspondence.

Customer issues

Outages, billing problems, and escalating tone jump the queue — visibly.

Priority controls

Priority you can explain.

Plain-language AI rules make the ordering explicit. Add a rule, put it where it belongs, and keep the history visible instead of hiding decisions inside a black box.

Plain-language rules Ordered handling Visible history
ACTUAL PRODUCT
mailtwine — AI rules
Mailtwine AI Rules settings with ordered email handling, history, apply, edit, and add rule controls
How scoring works

Signals in, order out

1

Signals

Sender, urgency language, deadlines, SLA state, and thread history.

2

Score

Each thread gets a priority — and shows you why it got it.

3

Queue

The inbox becomes an ordered action list. Top item first, always.

FAQ

Email prioritization, answered

How does AI email prioritization work? +
Mailtwine reads the signals in each message — who sent it, urgency language, deadlines, SLAs, and thread history — scores it, and orders the queue so the most consequential thread is always on top.
Can I prioritize emails automatically without writing rules? +
Yes. Prioritization works out of the box with no setup. Plain-language rules are there when you want to refine it — for example, always treating a specific customer as a VIP.
Will I still see low-priority mail? +
Yes. Nothing is hidden — the queue is ordered, not filtered. Digests summarize the long tail so you can clear it in one pass.
What happens to urgent or VIP email? +
VIPs and urgent threads jump the queue with visible urgency stickers and SLA flags, so important email never sits buried under newsletters.

Works with your existing email

Keep your mailbox. Get help with the work.

Mailtwine is the underdog working behind the accounts you already use. No new address. No migration. No swapping one inbox for another. It sorts, drafts, routes, and follows up in the background, then asks for attention only when a decision still needs you.

Connect Google Workspace through tenant-owned Google OAuth or keyless service-account domain-wide delegation, Outlook.com and Microsoft 365 through Microsoft OAuth, Fastmail through JMAP, Helpmonks through its native API, or any standard IMAP mailbox with SMTP for sending. MCP-compatible clients connect over OAuth for mail search, summaries, draft suggestions, routing, and approval review.

Google OAuth Keyless service accounts Microsoft OAuth Fastmail JMAP Helpmonks IMAP + SMTP MCP clients

AI assistant for Gmail & Workspace → AI assistant for Outlook →

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Put the important thing on top

Free on your real inbox — see your first prioritized queue in minutes.

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