Terms of Service

These Terms of Service govern your access to and use of https://mailtwine.com and the Mailtwine service. By using the site or service, you agree to these terms.

Service

Mailtwine is an AI email triage and email command center for prioritizing, drafting, routing, and approvals. We may change, suspend, or discontinue parts of the service as the product evolves.

Accounts

You are responsible for the information you provide, the activity under your account, and keeping account access secure. You must notify us if you believe your account has been compromised.

Customer content

You keep ownership of content you submit to the service. You grant Mailtwine the rights needed to host, process, transmit, display, and back up that content so we can provide the service.

You are responsible for making sure you have the rights, permissions, and notices required for any mailbox content, email metadata, triage rules, drafts, routing settings, approvals, account settings, and related metadata you submit or connect to the service.

Acceptable use

You may not misuse the service, attempt unauthorized access, interfere with service operations, upload malicious code, violate the rights of others, send unlawful content, or use the service in a way that violates applicable law.

Third-party services

The service may integrate with third-party products, infrastructure, AI providers, email providers, payment processors, analytics tools, and other services. Third-party services are governed by their own terms and policies.

Fees

Paid features, if offered, must be paid according to the pricing and billing terms shown when you subscribe. Taxes, renewals, cancellations, trials, and refunds are handled according to the checkout or subscription terms presented at that time.

Beta and availability

Some features may be beta, experimental, waitlisted, or limited. We do not guarantee that every feature will remain available or unchanged.

Disclaimer

The site and service are provided as is and as available. To the fullest extent allowed by law, we disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.

Limitation of liability

To the fullest extent allowed by law, Mailtwine will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, data, goodwill, or business opportunities.

Suspension and termination

We may suspend or terminate access if you violate these terms, create risk for the service or other users, or use the service unlawfully. You may stop using the service at any time.

Changes

We may update these terms from time to time. The updated version will be posted on this page.

Contact

Questions: hi@mailtwine.com.